Finally, a SaaS platform
built for web professionals.

Yes. When you onboard a client through Pro Studio, they receive an invitation to claim their business profile via a dedicated link — the same flow we use for business owners on Mika Sites directly. Once claimed, they have full access to the standard business dashboard: editing their profile, viewing analytics, managing reviews, and more. You remain the primary account holder and can also access any client site from your Agency Control Centre without needing their credentials.

Absolutely. Clients can raise feature requests through their dashboard support channel, which you receive as the managing agency. For custom code requirements, your Pro Studio licence gives you section-level CSS and JS injection, so you can deliver bespoke UI without touching the core template. If a request needs a platform-level feature, you can submit it via the partner feedback channel and we prioritise agency requests on our roadmap.

WordPress requires hosting, security updates, plugin compatibility management, and often expensive page builders on top. With Pro Studio, the infrastructure is fully managed — SSL, CDN, updates, and uptime are all handled by us. You keep the flexibility (CSS/JS injection, custom sections, white-labelling) without the maintenance overhead. Agencies typically save 8–12 hours per month per client versus a self-hosted WordPress setup, and the platform cost is a fraction of the equivalent WP stack.

White-labelling is included on Agency Starter and above. This covers removal of Mika branding from the client-facing dashboard, custom 'from' domains for system emails, and the option to use your agency name in onboarding messages. Full custom domain for the dashboard portal is available on Agency Pro and above.

You can transfer site ownership to the client at any time — the business profile and all content stays with them. The site continues on a standard Mika Sites plan at the regular rate. No lock-in. If you need to take the business data elsewhere, we provide a raw export of the business profile data and uploaded assets on request — there is a small processing fee for this service. Note: website design configurations (template layout, style presets, custom code) are platform-specific and are not included in data exports, as these are part of our proprietary template engine.

The Pro Workspace add-on is for solo freelancers managing their own or a small number of sites. Agency Starter supports up to 10 client workspaces, Agency Growth up to 30, and Enterprise up to 75 — with +$10/mo per additional site above that cap. You can scale up (or down) as your client list grows — changes take effect at the next billing cycle.

We review all Pro Studio applications within 2 business days. We're looking for professionals building real websites for clients — freelancers, small agencies, web studios. We ask about your current stack, how many clients you manage, and your goals so we can set up your workspace correctly from day one. There's no trial period gate — once approved, you get full Pro Studio access immediately.

Mika Store is not included in Pro Studio by default — it requires a separate Mika Store Reseller Agreement. This is a commercial arrangement that allows agencies to provision and resell Mika Store to clients at a wholesale rate. Without this agreement, your clients can subscribe to Mika Store directly under their own account at the standard rate, independently of your Pro Studio arrangement. If you're interested in bundling Mika Store into your agency offering, reach out via the contact page and we'll walk you through the reseller terms.

Yes. Enterprise customers can authenticate via their existing identity provider using SAML 2.0 or OIDC (Single Sign-On), eliminating separate credentials for every team member. MFA enforcement can be applied across all agency seats so no one bypasses it. Both are available on the Enterprise tier — contact us to discuss your identity provider and compliance requirements.

Yes, to receive referral commissions and client billing pass-through (if you use Mika Pay for your clients), you'll need a Stripe account. Setup takes about 5 minutes and is handled during onboarding. If you're managing client billing separately, Stripe is optional for day-to-day use.