Terms of Service

These Terms of Service ('Terms') constitute a legally binding agreement between you ('User', 'you') and Mika Digital Pty Ltd ('Mika Digital', 'we', 'us'), the company behind the Mika Sites platform.

By creating an account, accessing, or using Mika Sites in any way, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to do so.

If you do not agree to these Terms, you must not use the service.

Mika Sites is a profile-first website builder that allows small businesses to create and publish websites based on their business profile. The service includes website generation, hosting, deployment infrastructure, and optional custom domain configuration.

We reserve the right to modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible. We are not liable for any modification, suspension, or discontinuation of the service.

You must be at least 18 years of age to create an account. By registering, you represent that you meet this requirement.

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@mikadigital.com.au if you become aware of any unauthorised access to your account.

You are responsible for all activity that occurs under your account. We are not liable for any loss resulting from unauthorised use of your account if you failed to take reasonable steps to protect your credentials.

You may not create multiple accounts to circumvent plan limitations, suspension decisions, or other restrictions.

You may use Mika Sites only for lawful purposes and in accordance with these Terms. You must not use the service to:

Publish content that is unlawful, defamatory, abusive, harassing, threatening, obscene, or that infringes the intellectual property rights of others.

Transmit spam, unsolicited communications, or any form of automated scraping or bot activity.

Attempt to gain unauthorised access to any part of the platform or another user's account.

Use the service in any way that could damage, disable, overburden, or impair our infrastructure.

Republish or resell the service or its infrastructure to third parties without our written consent.

We reserve the right to suspend or terminate accounts that violate these restrictions without prior notice.

You retain full ownership of all content you upload or input into Mika Sites — including your business name, services, images, team information, FAQs, and any other materials ('Your Content').

By uploading Your Content, you grant Mika Digital a non-exclusive, worldwide, royalty-free licence to host, store, process, and display Your Content solely for the purpose of delivering the Mika Sites service to you.

You represent and warrant that you have all necessary rights to upload Your Content and that it does not infringe any third-party intellectual property rights.

The Mika Sites platform, templates, industry logic, and interface designs are the intellectual property of Mika Digital. You may not copy, reproduce, reverse-engineer, or create derivative works from them.

Mika Sites offers a Free plan and paid plans (Pro monthly and Pro Annual). Plan features and limitations are described on our Pricing page and may be updated from time to time.

Paid plans are billed in advance. Monthly plans are billed each calendar month. Annual plans are billed once per year at the start of the billing period.

All prices are in Australian Dollars (AUD) unless otherwise stated. Prices are inclusive of GST where applicable.

Payments are processed by Stripe. By providing your payment details, you authorise us to charge the applicable fees to your selected payment method.

If a payment fails, we will attempt to notify you and retry. After reasonable attempts, we may downgrade your account to the Free plan.

Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.

You may cancel your paid plan at any time from your account settings. Cancellation takes effect at the end of your current billing period — your site and data remain accessible until then.

Annual plans are eligible for a full refund within 14 days of the initial purchase ('money-back guarantee'). After 14 days, annual fees are non-refundable.

Monthly plan fees are non-refundable. There are no partial refunds for unused portions of a billing period.

We reserve the right to issue refunds at our sole discretion in exceptional circumstances.

You may delete your account at any time from your account settings. Upon deletion, your website will be taken offline and your data will be deleted within 30 days, subject to legal retention requirements.

We may suspend or terminate your account immediately if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or posed a risk to other users or the platform.

Upon termination, your right to access the service ceases immediately. We are not liable for any loss of data following account deletion or termination.

The Mika Sites service is provided 'as is' and 'as available' without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the service will be uninterrupted, error-free, or that defects will be corrected. We do not warrant that the service will meet your specific requirements.

We are not responsible for the accuracy, completeness, or legality of content published on websites created through Mika Sites. You are solely responsible for your website's content and compliance with applicable laws.

To the maximum extent permitted by applicable law, Mika Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, data, goodwill, or business opportunities, arising out of or in connection with your use of the service.

Our total liability to you for any claim arising out of or in connection with these Terms or the service shall not exceed the total fees you paid to us in the 12 months preceding the claim.

Nothing in these Terms limits liability that cannot be excluded under Australian Consumer Law, including consumer guarantees under the Australian Consumer Law.

These Terms are governed by the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland for any dispute arising out of or in connection with these Terms.

If you are located in a jurisdiction outside Australia, local laws may also apply to you. Where mandatory consumer protection laws in your jurisdiction provide greater protections than these Terms, those laws will apply to the extent of any inconsistency.

We may update these Terms from time to time to reflect changes to the service, our business, or applicable law.

If we make material changes, we will notify you by email and/or by displaying a prominent notice in the platform at least 14 days before the changes take effect. Your continued use of the service after that date constitutes acceptance of the updated Terms.

For non-material changes (corrections, clarifications), we may update the Terms without notice. We encourage you to review this page periodically.

If you have any questions about these Terms, please contact us:

Mika Digital Pty Ltd · legal@mikadigital.com.au

We aim to respond to all legal enquiries within 5 business days.