Contract / Per-Account Pricing lets you set unique prices for individual wholesale accounts — beyond what any group tier offers. An account-level price override takes precedence over all group pricing and catalogue pricing. The customer sees their agreed rate on every product, in every cart, in every invoice — without any manual order processing or price manipulation required.
14-day free trial — no charge until day 15
What you get
Per-account price override on any product or category
Contract price takes precedence over all group pricing and catalogue pricing
Expiry date per contract — rates auto-revert to group price when the contract term ends
Contract document upload — attach the signed agreement to the account record
Audit log — full history of contract rates, who set them and when
Advanced plan only — designed for businesses with complex wholesale account structures
When to use this
Use contract pricing for your most significant wholesale relationships — accounts whose volume, strategic importance or long-term tenure justifies individually negotiated rates. Typically applies to your top 5–20% of trade accounts by revenue. Below that threshold, customer group pricing covers the needs without the overhead of per-account management.
Best suited for
How to set it up
Go to Dashboard → Customers → find the account → Contract pricing tab
Click New contract price and search for the product or category
Enter the agreed price and set an optional expiry date (contract renewal date)
Optionally upload the signed contract document for reference
Save — the account sees their contract price immediately on login
When the expiry date passes, the price auto-reverts to their group rate
In practice
A single account represents 12% of revenue. They've negotiated 28% below RRP on the core consumables they order monthly, 20% on the rest of the catalogue. These rates are set as a contract price on their account with a 12-month expiry. When renewal is due, the account manager is notified, a new rate is agreed, and the contract price is updated — no change to anything else.
Pro tips
Set expiry dates on all contracts — without them, a legacy agreed rate can outlast the relationship conditions that justified it.
Keep the contract document attached to the account record — when a dispute arises (and they do), having the signed rate card on file resolves it immediately.
Contract pricing should complement your group tiers, not replace them. Reserve it for accounts where individual negotiation is genuinely warranted.
Plan availability
Basic Store
$49/mo
Growth Store
$129/mo
Advanced Store
$349/mo
All plans include a 14-day free trial. No charge until day 15.
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