Staff accounts let you add team members with scoped permissions. Full access for managers, catalogue editing only for your content team, orders and fulfilment only for your warehouse, read-only support access for your customer service team. Every action is logged against the staff member who took it.
14-day free trial β no charge until day 15
What you get
Unlimited staff accounts on Growth and Advanced plans
Built-in roles: Admin, Manager, Catalogue Editor, Fulfilment, Support, Analytics
Per-section permission overrides for fine-grained control beyond roles
Email invite flow β staff set their own password, you control their access level
Action log β see exactly who changed what and when
Revoke access instantly β useful for contractors, seasonal staff or offboarding
When to use this
Add staff accounts the moment a second person needs dashboard access. Sharing one login creates audit confusion, security risk and accidental overrides. Use role-based access from day one even if your team is small β good habits are easier to build early than to enforce retrospectively.
Best suited for
How to set it up
Go to Dashboard β Staff β Add staff member
Enter their email and select a role
Optionally customise permissions β grant or restrict specific sections
Send invite β they receive an email to set their password
When they log in, they see only the dashboard sections their role permits
To revoke access: go to Staff, find the member and click Deactivate
In practice
Owner has Admin access (everything). A part-time VA has Catalogue Editor access (products and media only β can't see orders or financials). A fulfilment contractor has Fulfilment access (orders, dispatch and tracking β can't change products or pricing). Clean separation, no shared logins.
A marketing agency has been hired to manage content. They get Catalogue Editor access for product descriptions and blog posts. The client retains Admin access for pricing, payments and orders. The agency can never see financial data or customer information.
Pro tips
Assign the minimum access level needed β it's easy to grant more later, harder to claw back permissions once staff are used to having them.
Review the access log monthly β if a staff member is regularly accessing sections outside their role, update their permissions.
Deactivate accounts immediately on offboarding β don't wait until you've 'dealt with everything else'.
Plan availability
Basic Store
$49/mo
Growth Store
$129/mo
Advanced Store
$349/mo
All plans include a 14-day free trial. No charge until day 15.
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14-day trial Β· No charge until day 15 Β· Cancel any time